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You are working as a Security Guard when you become the victim of a criminal act while on duty. What do you do next?

  1. Complete a detailed report and notify your supervisor

  2. Call the police and make a report

  3. Attempt to identify the suspect, conduct an investigation and arrest the offender once identified

  4. Take notes and notify your supervisor on the next business day

The correct answer is: Call the police and make a report

In Ontario, if a security guard becomes the victim of a criminal act while on duty, it's important to immediately contact the police and report the incident. Despite being part of security personnel, they do not have the authority to conduct a full-scale investigation or enforce the law. The primary role and responsibility of security guards are to guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. They also serve as first-responders, observing and reporting incidents to the police, who have the required training and legal authority to handle and investigate criminal activities. Therefore, contacting the police, who are the rightful authorities to deal with such scenarios, is the most proper and lawful course of action.